Privacy Policy

1. Introduction

UnitedFXA, a trading name of United Traders Limited (company number 11610449, registered in England and Wales), is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

We are authorised and regulated by the Financial Conduct Authority (FCA) with FRN 946000, and we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

We may collect and process the following categories of personal data:

• Identity Data: First name, last name, date of birth, nationality, and government-issued identification documents.
• Contact Data: Email address, telephone number, and postal address.
• Financial Data: Bank account details, payment card information, and trading account information.
• Technical Data: IP address, browser type and version, time zone, browser plug-in types, operating system, and other technology on the devices you use to access our platform.
• Usage Data: Information about how you use our website, products, and services.
• Marketing Data: Your preferences in receiving marketing communications from us.

3. How We Use Your Data

We use your personal data for the following purposes:

• To register you as a new client and manage your trading account.
• To process transactions and provide our trading services.
• To comply with our legal and regulatory obligations, including KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements.
• To communicate with you about your account, including sending service notifications and updates.
• To send you marketing communications where you have consented or where we have a legitimate interest.
• To improve our website, products, and services.
• To detect and prevent fraud and other illegal activities.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: Processing necessary for the performance of a contract with you.
• Legal Obligation: Processing necessary to comply with our legal and regulatory obligations.
• Legitimate Interests: Processing necessary for our legitimate business interests, provided these are not overridden by your rights.
• Consent: Where you have given us explicit consent to process your data for a specific purpose.

5. Data Sharing

We may share your personal data with:

• Regulatory authorities, including the FCA and CySEC, as required by law.
• Payment processors and banking partners to facilitate transactions.
• Identity verification and fraud prevention service providers.
• IT service providers and platform operators who support our business operations.
• Professional advisers including lawyers, auditors, and insurers.

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. In accordance with FCA regulations, we typically retain client records for a minimum of five years after the end of the client relationship.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data in certain circumstances.
• Right to Restriction: Request restriction of processing in certain circumstances.
• Right to Data Portability: Request transfer of your data to another controller.
• Right to Object: Object to processing based on legitimate interests or for direct marketing.

To exercise any of these rights, please contact us at support@unitedfxa.com.

8. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. For more information, please refer to our Cookie Policy.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption, secure servers, and access controls.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.